Privacy policy

Privacy Policy

We are committed to protecting your privacy. We encourage you to read this privacy policy to understand our policies regarding your information and how we will treat it. By accessing this Website, you agree to this privacy policy. This policy may change so please check the privacy policy from time to time for updates. Your continued use of this Website after we make changes is deemed to be acceptance of those changes.

For purposes of this Agreement, “Website/Site” refers to the Company’s website, which can be accessed at https://neutratone.com.com. “Service” refers to the Company’s services accessed via the Website, in which users can view the menu and place orders through the Website. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our Website and/or our Service.

By accessing our Website or our Service, you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

  1. INFORMATION WE MAY COLLECT
  • Information you provide us by registering for an account

You must create a personal profile to become a subscriber to our Service. You can create your profile by entering your email address, home address and selecting a username and a password. By registering, you are authorizing us to collect, store and use your information in accordance with this Privacy Policy.

  • Information collected via Technology

In order to activate the Service you need to submit personal information such as your email, phone number, home address, and billing address. We may also track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from, the device you used to connect to the Service, the kind of browser you use, the time and date of access, and other information that does not personally identify you.

We track this information using cookies, or small text files which include an anonymous identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to get Non-Personal information about that user and keep a record of the user’s preferences when using our services, both on an individual and aggregate basis. We may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.

  • Children’s Privacy

The Website and the Service are not directed to anyone under the age of 13. The Website does not knowingly collect or solicit information from anyone under the age of 13,  or allow anyone under the age of 13 to sign up for the Service.

If you are under the age of 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or username you may use. If you believe we might have any information from or about a child under the age of 13, please reach out to us at help.neutratone.com.

  • Your California Privacy Rights

California Civil Code Section § 1798.83 allows users of our Website that are California residents to request certain information about our disclosure of personal information to third parties for their direct marketing purposes. To make this request, please reach out to us at help.neutratone.com.

This California Privacy Policy applies only to information collected through: the following websites we own: https://neutratone.com/and information collected through other channels, such as over the phone.

  1. HOW WE USE AND SHARE INFORMATION

Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

Non-Personal Information

We usually use Non-Personal Information to help us improve our service and personalize the user experience. In addition, we may use Non-Personal Information to help us track trends and study use patterns on the Website. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

In case we undertake a business transaction such as a merger, acquisition by another company, or sale of all or a part of our assets, your Personal Information may be among the assets transferred. You consent that such transfers may occur and are allowed by this Privacy Policy, and that any acquirer of our assets may keep processing your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will update the changes to the Website so that you may opt out of the new information practices. We recommend that you check the Website from time to time to get most recent updates on how your information is used.

III. HOW WE PROTECT INFORMATION

We have security measures to protect your information. Your account is protected by your account password. In addition, we have technological security measures such as encryption, firewalls and secure socket layer technology. Unfortunately, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

  1. OUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

We may send you emails about our store, promotions, new products, and other updates. You have the right at any time to stop us from contacting you for promotional purposes. You can choose to opt out of further marketing communications by following the unsubscribe instructions provided in our promotional e-mails. Regardless of the promotional preferences you select by either unsubscribing or opting out in the of the Website, we may still send you administrative emails such as, for example, periodic updates to our Privacy Policy.

By entering your mobile phone number in the checkout you agree that we may send you text notifications and text marketing offers. You have the option of unsubscribing from future text messages by replying STOP to any message received from us. Message and data rates may apply.

  1. LINKS TO OTHER WEBSITES

We may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices by those websites or the information/content they have. This Privacy Policy applies solely to information collected by us through the Website and the Service. This Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website/application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before using them.

  1. CHANGES TO OUR PRIVACY POLICY

We reserve the right to change this policy and our Terms of Service at any time. Changes and clarifications will take effect immediately upon their posting on the Website. In case we make material changes to this privacy policy, we will notify you here that it has been updated, so that you are informed of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. We encourage you to periodically visit our Website and check the privacy page for any updates.

VII. CONTACT US

If you would like to access, correct, amend any personal information we have about you, or if you have any questions regarding this Privacy Policy or the practices of this Site, please reach out to us at help.neutratone.com. This Privacy Policy was last updated on November 30, 2022.